Return & Refund Policy

At Nobux Shop, we want you to shop with confidence. That’s why we offer a 60-day return guarantee on all eligible products.

Return Period

You may request a return within 60 days from the delivery date if you are not completely satisfied with your purchase.

Return Conditions

To be eligible for a return, the product must:

• Be in good condition

• Not show damage caused by misuse, improper handling, or excessive wear

• Include all original accessories, if applicable

• Be returned in its original packaging and unopened whenever possible

We reserve the right to refuse returns that do not meet these conditions.

How to Request a Return

To initiate a return, please contact our customer support team by email and provide:

• Your order number

• The reason for the return

Our team will review your request and provide instructions for completing the return process.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be issued to the original payment method within a reasonable processing period depending on your payment provider or financial institution.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Products damaged due to misuse

• Opened or used items that cannot be resold for hygiene or safety reasons

• Items marked as final sale

Shipping Costs

Original shipping costs are non-refundable unless the item arrives damaged, defective, or incorrect.

Customers may be responsible for return shipping costs unless otherwise stated.

Contact Information

For return requests or questions regarding this policy, please contact us through our customer support email available on our website.

Business Address:

Nobux Shop
1209 Mountain Road Pl NE
Ste N
Albuquerque, NM 87110
United States